Terms of Services

Last updated: July-2026

Welcome to Pepton.co, we operated by Strate Labs. By accessing or using this website (the "Site") and purchasing any products from us, you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our Site or placing an order. If you do not agree with any part of these Terms, you must not use this Site.

 

Eligibility

By using this Site, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. You also confirm that you are accessing this Site for legitimate research purposes only.

Research Use Only — Important Disclaimer

All products sold on this Site are intended STRICTLY for laboratory and in-vitro research purposes only. Our products are NOT intended for human or animal consumption, diagnostic use, therapeutic use, or any other personal use of any kind.

By purchasing any product from this Site, you represent and warrant that:

  • You are a qualified professional, researcher, or institution with the appropriate facilities, training, and licensing (where required) to handle research chemicals safely.
  • You will not use, sell, or distribute any product for human or animal consumption.
  • You understand that the products have not been approved by the MHRA, FDA, or any other regulatory body for medical, therapeutic, or veterinary use.
  • You assume full responsibility for the storage, handling, use, and disposal of any product purchased.

The Company accepts no responsibility or liability for any use of products that is inconsistent with this research-use-only policy.

Products and Pricing

We aim to provide accurate descriptions, images, and pricing for all products listed on the Site. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

All prices are listed in [GBP/£] and are subject to change without notice.

Orders and Payment

By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, errors in pricing or product information, or suspicion that the products will not be used for research purposes.

Payment must be made in full at the time of order through the payment methods available on the Site.

Shipping and Delivery

We aim to dispatch and deliver orders within the timeframes stated on our Delivery/FAQ page. However, delivery times are estimates only and not guaranteed. We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.

It is the customer's responsibility to ensure that the products they order are legal to import into their country or region. We are not liable for any orders seized, delayed, or destroyed by customs authorities.

Returns and Refunds

Please refer to our Store Refund Policy page for information on returns, refunds, and cancellations.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Strate Labs / Pepton.co and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this Site without our prior written consent.

Prohibited Use

You agree not to use this Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. You also agree not to misrepresent your identity or the intended use of any product purchased from this Site.

Limitation of Liability

To the fullest extent permitted by law, Strate Labs / Pepton.co, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the purchase, use, or misuse of any product sold on this Site, including but not limited to personal injury, property damage, or legal consequences resulting from improper use.

Indemnification

You agree to indemnify and hold harmless Strate Labs / Pepton.co, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use or misuse of any product purchased from this Site, or your violation of these Terms.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms, please contact us at:
Email: admin@pepton.co